When building a new tool that's coming into a company, you can't sit on your high horse and say, 'Of course, you're going to use my tool to search.' You have to go from being just a search engine to being an employee portal that does much more.

"Deedy Das"

Search in itself is not a compelling enough use case to keep people drawn to your product. You need to sort of go from being just a search engine to exactly what you said, Sean, to being sort of an employee portal that does much more than that.

"Deedy Das"

The enterprise sales process doesn't always cater to employees being happy with the best tools. It's about different incentive structures, and software like Glean or a search portal or employee portal is difficult to sell because it doesn't increase revenue or cut cost.

"Deedy Das"

With search, it's not about how advanced or how complex the technology is. It's about the rigor and intellectual honesty that you put into tuning the ranking algorithm.

"Deedy Das"

The previous technology is not always worse than new technology. The previous technology is really good for a lot of things, and it takes time to evaluate and understand how a search engine is doing.

"Deedy Das"